Light Up Nashville’s Privacy Policy

Terms of Service Agreement

Introduction

This Terms of Service Agreement (“Agreement”) governs your use of the Light Up Nashville website and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use the Services.

Effective Date: 02/03/2025

Acceptable Uses

  • Permitted Uses: The Services are intended for use by individuals who are at least 18
    years old. You may use the Services to:
    • Schedule service appointments
    • Contact customer support
    • Request quotes and consultations
  • Prohibited Uses: You may not use the Services for any unlawful purpose or for any
    purpose prohibited by these terms. Prohibited uses include, but are not limited to:
    • Using the Services to transmit any viruses, worms, or other malicious code
    • Interfering with or disrupting the Services
    • Impersonating another person or entity
    • Collecting or using personal information of other users without their consent
    • Posting any content that is defamatory, obscene, or otherwise objectionable
    • Providing false or misleading information during the scheduling process.

Intellectual Property

All content on the Services, including but not limited to text, images, logos, and software, is the property of Light Up Nashville and is protected by copyright, trademark, and other intellectual property laws. Your use of the Services does not grant you any ownership rights in such content.


Privacy Policy

Information Collection
  • Information You Provide: When you contact us to schedule an appointment, we may collect your name, phone number, email address, preferred date and time for the appointment, and any other information you voluntarily provide.
  • Information We Collect Automatically: We may automatically collect certain information about your device and your use of the Services, such as your IP address, browser type, and operating system
Use of Information

We use the information we collect to:

  • Schedule and confirm appointments: We may use your phone number to send you text message reminders and updates regarding your appointments.
  • Improve our services: We may use the information we collect to improve the quality of our services and to better understand our customers’ needs.
Disclosure of Information

We do not share your personal information with third parties to privde the Services as required by law.

Text Messaging

By providing your phone number and being a client, you consent to receive text messages from Light Up Nashville regarding your appointment. You may opt-out of receiving text messages at any time by replying “STOP” to any text message you receive from us.

    Data Security

    We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure

    Changes to this Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

      Limitation of Liability

      Light Up Nashville shall not be liable for any damages or losses arising from your use of the Services, including but not limited to any direct, indirect, incidental, special, or consequential damages.

      Governing Law

      This Agreement shall be governed by construed in accordance with the laws of the State of Tennessee.

      Account Suspension and Termiation

      Light Up Nashville may suspend or terminate your access to the Services at any time, without prior notice, for any reason whatsoever, indluding but not limited to:

      • Violation of this Agreement
      • Suspected fraudulent activity

      You may terminate your use of the Services at any time by discontinuing your use of texting STOP.

      Contract Information

      For any questions regarding this Agreement, please contact us at: